Returns + Exchanges

1. General Return Policy

We accept returns and exchanges under the following conditions:

• The request must be made within 14 days of purchase.
• The product must be unused and in its original condition.
• Digital products are non-refundable unless there is a technical issue preventing access.

2. How to Request a Return or Exchange

• Contact us at support@webcrafter.online with your order details.
• Upon approval, we will provide return instructions.
• Refunds will be processed within 7-10 business days after approval.

3. Non-Returnable Items

• Digital downloads and software licenses.
• Custom or personalized products.

4. Defective or Damaged Products

If you receive a defective or incorrect item, contact us immediately for a replacement or refund.

5. Refund Processing

Refunds are issued to the original payment method. If payment was made via bank transfer, additional details may be required.